How do I recover my client area password?

Client area passwords can be recovered by using the "Recover Password" link found at the bottom of every login page. A new password will be generated for you and sent to the email address associated with your billing account. If you are unsure what your email address is or otherwise no longer have access to your email account, please contact our sales team and we would be more than happy to assist you in recovering your account after you answer a few questions about your information.

Once your password has been reset, it can be changed to something more memorable from the client area.

 
  • 3 Users Found This Useful
Was this answer helpful?

Related Articles

Do I need a PayPal account to use the PayPal gateway?

You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal...

How do I update my billing information?

Login to the client area. Locate the link labeled "Update your details". Under the "My...

How long does it take to activate my account?

Most products are activated immediately after we receive confirmation of payment. If your order...

Why is there late fees on my invoice?

We raise an invoice several weeks before its due, we also send 2 reminders before its due....

Why is VAT being added to the price?

Prices shown on our site exclude VAT, so when you get the the shopping basket VAT will be added....