My Domain name is missing from my account

We are in the process of migrating to a new management/billing platform, data is being migrated from our old system, but this takes some time.

We do however understand that in some cases it is important for you to have access to the domain in your account so you can maintain/modify it.

If this is the case, create a support ticket here:

Include you name and address, and a list of ALL the domain names you have registered with us, and we will ensure they are added to the database without delay

  • 3 Users Found This Useful
Was this answer helpful?

Related Articles

What is a Domain Name

A domain is a human-readable name assigned to an IP address to make accessing websites much...

What is a Sub Domain

A subdomain is a subsection of a main domain, in this format:subdomain.maindomain.comSub domains...

What is a Parked Domain

A parked domain is a domain that simply redirects users to a different domain. For instance, if...

How long does it take for a domain to propagate?

Domains usually take anywhere from 15 minutes to 3 hours to propagate, although this process may...

What happens when a domain expires?

After a domain expires, it will be available for registration by anybody. It is recommended to...