I use Freeserve/Wanadoo as my ISP and I'm having issues sending email. Why?

At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy on their network. As such, although you can still use mail.yourdomain.dom as the SMTP relay, you will not need to authenticate your SMTP. Simply un-check that option in your email client. Please note that wherever possible, we recommend you use your ISP's SMTP server as doing so speeds up the delivery of messages.

  • 3 Users Found This Useful
Was this answer helpful?

Related Articles

I'm sending an email to an external user with a large file attachment and they can't receive it. Why is that?

Several ISP's and hosting companies place restrictions on the size of individual...

Outlook won't save my Exchange mailbox password

In some cases, Outlook will not save an Exchange mailbox password, even when the...

My E-mails are getting delayed - what is causing this?

If emails are arriving into your Searley Data Services mailbox late, then please...

Why is my mail client downloading duplicates of existing emails?

This issue will only occur when downloading mail via POP3. It is not something to...

Outlook errors are occurring intermittently in the form of 0x800CCC0E, 0x800CCC6F, 0x80042108 etc.

Errors produced in Outlook and Outlook Express in the form of 0x800***** can be...