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Knowledgebase

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Backups (2)
info on website backups
Billing (8)
Common issues regarding billing and account setup.
Domain Names (15)
Help with domain issues
email (67)
FTP (16)
Login / Account (2)
Help with login/account issues
News Letters (1)
Information about our newsletters
Resellers (7)
Information for resellers
Software Recommendations (3)
Software we have tried, and recommend for both mac and pc
Transfers (3)
Information on transferring your account to us.
Web Hosting FAQ's (8)
Common Web Hosting Questions
Do you store my credit card number?
No we do not store your credit card number, when you make a purchase you enter your card detail...
My Domain name is missing from my account
We are in the process of migrating to a new management/billing platform, data is being migrated...
Do I need a PayPal account to use the PayPal gateway?
You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal...
How long does it take for a domain to propagate?
Domains usually take anywhere from 15 minutes to 3 hours to propagate, although this process may...
What is a Domain Name
A domain is a human-readable name assigned to an IP address to make accessing websites much...

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