Categories 2 Backups 8 Billing 15 Domain Names 67 email 16 FTP 2 Login / Account 1 News Letters 7 Resellers 3 Software Recommendations 3 Transfers 6 Video Tutorials 8 Web Hosting FAQ's Categories Backups (2) Billing (8) Domain Names (15) email (67) FTP (16) Login / Account (2) News Letters (1) Resellers (7) Software Recommendations (3) Transfers (3) Video Tutorials (6) Web Hosting FAQ's (8) Why is there late fees on my invoice? We raise an invoice several weeks before its due, we also send 2 reminders before its due. After its due date we also send 2 overdue reminders, if the invoice reaches 14 days overdue a fee 15% minimum £5 gets added. This is done as there is often extra work for us after this period, for things like un suspending services. 9 Users Found This Useful Was this answer helpful? Yes No Related Articles Why is VAT being added to the price? Prices shown on our site exclude VAT, so when you get the the shopping basket VAT will be added.... How do I recover my client area password? Client area passwords can be recovered by using the "Recover Password" link found at the bottom... How do I update my billing information? Login to the client area. Locate the link labeled "Update your details". Under the "My... Why are you more expensive tha XXX company? We can not be cheaper than everyone.. In some cases the prices being advertised by some... Do you store my credit card number? No we do not store your credit card number, when you make a purchase you enter your card detail... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket
