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All our prices now include VAT. Click HERE for more information.

Contact Us

We have a team of highly motivated, experienced technical support staff ready and waiting to help you. We aim to resolve the majority of queries within 24 hours. We will answer emails 24 hours a day, only telephone support is limited to regular office hours. Before you contact us, you may want to check out the online support section, as the majority of queries can be self resolved there.

Live Chat

Live Help
If the live help icon above says available its an easy way to instantly contact the first available support person.

By Phone:

You can phone us:
Sales and Accounts: 0333 344 0519
Support: 0333 344 0999 The cost to call 0333 numbers is the same as your carrier would normally charge you for dialing a landline number, also 0333 numbers are included in mobile networks inclusive minutes. PAYG phones will be charged the same as a normal landline call.

By Email

Sales: Support: Accounts: Report Abuse: Average Response Time:

By Post

Searley Data Services 33 Cadland Park Holbury Southampton Hampshire SO45 2PF


Got a complaint?? email and provide as much detail
about your problem and how you would like it resolved.

you should get a response within 24hours

If you are unsatisfied with the service you have received, and you have not been able to 
reach a resolution via our online ticketing system, you can make a formal complaint by 
writing to the relevant department at the following address, including your account 
information, and detailing the outstanding complaint.

Searley Data Services
33 Cadland Park
SO45 2PF

We will acknowledge your complaint within three working days, an investigation will be
carried out into the issues raised and a full response will be provided 
within ten working days. Where the issue is particularly complex it may take 
longer to respond. If this is likely, we will provide information on the action which 
will be taken and advise when you can expect a full response.

24/7 Support

Our friendly support staff are here to assist you 24 hours a day, 7 days a week!

99.9% Network Uptime

We offer a 99.9% network uptime guarantee with all of our web hosting plans

30 Day Money Back

If you're not happy with any of our services within 30 days we'll give you a full refund!

100% Satisfaction

We have many happy customers from around the world.

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